Privacy Policy
NUVARO respects your privacy. This page explains what information we collect, how we use it, and the choices you have. It’s written in clear, direct language for architects, developers, and customers.
1. Overview
This Privacy Policy applies to information collected through NUVARO's website and related online services. It covers data collected from visitors, prospective clients, partners, and customers. We emphasize limited data collection, secure storage, and transparent handling.
2. Information We Collect
a) Information you provide
- Contact details (name, email, phone) when you request a quote or contact support.
- Company / project information you share for inquiries or technical consultations.
- Account credentials if you register for a NUVARO portal or service.
b) Information collected automatically
- Device and browser information (user agent, IP address, screen size).
- Usage data (pages visited, session duration, referral source).
- Cookies and similar technologies used to optimize the site and analyze traffic.
3. How We Use Information
We use collected information for the following purposes:
- To respond to inquiries and provide quotations, product information, or technical support.
- To deliver and improve our website, including performance analytics and troubleshooting.
- To communicate service updates, marketing materials (only if you opt in), and important notices.
- To secure our systems and prevent fraud or abuse.
4. Legal Basis & Retention
Where local law requires, we process personal data on a lawful basis — typically to perform a contract (quotes, orders), to comply with legal obligations, or with your consent. We retain personal data only as long as necessary to provide services and to comply with legal obligations.
Typical retention periods:
- General inquiry records: 2 years
- Customer contracts and order records: 7 years (or as required by law)
- Marketing consents: until you withdraw consent
5. Cookies & Tracking
We use cookies and similar technologies to improve site performance, remember preferences, and measure usage. Essential cookies are required for site operation. You can control cookie preferences via browser settings or our cookie banner (if present).
Essential Cookies
Necessary for site functionality, session management, and security.
Analytics & Performance
Used to collect anonymized usage metrics to improve the product and user experience.
6. Security
We implement reasonable technical and organizational measures to protect personal data from loss, misuse, or unauthorized access. These measures include encrypted data transport (HTTPS), access controls, and periodic security reviews. However, no online system is entirely risk-free; please take care when sharing sensitive information.
7. Changes to this Policy
NUVARO may update this policy occasionally to reflect legal or operational changes. We will publish the revised policy on this page with an updated effective date.
8. Contact
For any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact:
Experience Centre – Kannur
Thalassery Road, Thottada,
Kannur, Kerala 670007
Tel : +91 9061259393
Mail : info@nuvaro.in
